Get in Touch
For emergencies, call us immediately. For non-urgent inquiries, you can also email or submit a form below.
Hours
We're always open
24/7, 7 days a week
Including holidays
Location
Based in
Caro, MI 48723
Thumb Region
Serving the Thumb Region
We provide 24/7 emergency roadside assistance throughout Tuscola County, Huron County, Sanilac County, and surrounding areas. If you're unsure whether we cover your location, call us at (989) 286-0100 and we'll confirm immediately.
BBB Accredited
A+ rated and trusted since 2022
Fast Response
Average 45 minutes to your location
Family-Owned
Local expertise since 2020
Get Help Now
Tell us what you need and we'll get back to you. For emergencies, call (989) 286-0100 immediately.
Frequently Asked Questions
Common questions about our 24/7 roadside assistance services, response times, pricing, and coverage across the Thumb Region.
What services do you offer?
We provide comprehensive emergency roadside assistance including auto lockouts, fuel delivery, jump starts, tire changes, tire repairs, and winch-out recovery. Whether you're stranded with a dead battery, flat tire, locked keys, or stuck in mud or snow, our trained technicians are equipped to help.
How quickly can I expect a response?
Our team is committed to fast response. We typically reach you within 30–45 minutes, depending on your location and traffic conditions. When you call (989) 286-0100, we'll give you an estimated arrival time.
Are your services available 24/7?
Absolutely. Koehler Rescue Services operates 24 hours a day, 7 days a week, including weekends and holidays. Emergencies don't follow a schedule, and neither do we. Help is just a phone call away, anytime you need it.
What areas do you serve?
We proudly serve the Thumb Region of Michigan, including Tuscola County (Caro, Cass City, and surrounding towns) and extended coverage across Huron, Sanilac, Lapeer, St. Clair, Saginaw, Bay, Midland, Shiawassee, and Genesee counties. If you're unsure whether we cover your area, call us to confirm.
What are your pricing options?
We offer transparent pricing with no hidden fees. Costs vary by service and location. For a specific quote, call us at (989) 286-0100 or email Brian@koehlerrescue.com, and we'll provide an upfront estimate before proceeding.
Do you offer membership or subscription plans?
Yes, we offer membership plans that provide additional benefits, including discounted rates and priority service. Contact us at (989) 286-0100 to learn more about membership options and how to enroll.
Can I schedule a service in advance?
Yes. If you need tire changes or other services at a specific time, you can schedule in advance by calling us or submitting a request online. We'll work with you to find a convenient time for your service.
What should I do while waiting for assistance?
Stay calm and stay safe. If possible, remain in your vehicle with the doors locked. Turn on your hazard lights to alert other drivers. Avoid standing in traffic or attempting to fix the problem yourself. We'll be with you as soon as possible.
Do you accept insurance?
Many insurance plans cover roadside assistance. We recommend checking with your insurance provider to see if our services are covered. We're happy to work with your insurer and provide documentation for reimbursement claims.
How do I know if my vehicle is covered?
We handle a wide range of vehicles, from passenger cars and trucks to vans and SUVs. If you're unsure whether your vehicle qualifies or have specific concerns, call us at (989) 286-0100 and we'll confirm coverage immediately.
Still have questions?
We're here to help. Whether it's an emergency or just a quick question, don't hesitate to reach out. Our team is available 24/7 to answer any concerns and get you the roadside assistance you need.